![]() Cachets Slack community serves as support and inspiration for setting up. If you’d like to receive a full Root Cause Analysis (RCA) report, please reach out to to request one. It is not something offered by Statuspage.io. ![]() PDT on October 1, the majority of DNS records for the domain had refreshed, and connectivity to Slack returned to baseline levels. We’re grateful to the internet service providers and DNS community members who worked quickly to refresh records around the globe, improving conditions for many impacted users.īy around 8:49 a.m. In the meantime, we reached out to third-party DNS resolvers to request they refresh the record for the domain, which would resolve the issue for Slack users on that DNS resolver. Status.io will only request permission to post messages to a single channel. This update improves the security of our Slack integration by limiting the permissions. Because some internet service providers and public resolvers persist records for up to 24 hours as a standard practice, the issue continued for a percentage of users. Slack is requiring all Slack Apps to be updated for Granular Permissions. As a result, some third-party DNS resolvers failed to return records for the domain. ![]() Enter a status, then tap the emoji icon to select an emoji, if you'd like. Tap the You tab at the bottom of your screen. on September 30, but some third-party DNS resolvers still expected the configuration to exist in our domain. Click your current status to edit it, or click Clear status to remove it. ![]() Out of caution, we rolled back this configuration change at 10:02 a.m. A small number of third-party DNS resolvers did not properly interpret the change, causing some users to be unable to connect to Slack. PDT on September 30, we introduced a DNS (Domain Name System) configuration change to our domain, designed to improve the security of domain name lookups. Slack is free to try for as long as you like. That’s work in Slack, your productivity platform. This may have prevented access to the Slack desktop app, mobile app, or any websites under the domain.Īt 8:21 a.m. Connect the right people, find anything that you need and automate the rest. PDT, some users were unable to load Slack.
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